Customer Service Representative,

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Working at Fanshawe College

Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.

Posting Closing Date:

July 16, 2025

Campus Location:

London, ON

Department:

RSO1 Retail Operations

Employment Group:

Support

Pay Details:

$17.22 Hourly

Worker Sub-Type:

Casual (Fixed Term)

Time Type:

Part time

Remote Type:

In-Person

Contract End Date:

September 30, 2025

Hours of Work per Week:

0

Job Description:

Note: These are Temporary Part-Time positions beginning late August and ending September 30, 2025 (with possibility for extension).

Hours: Up to 24 hours per week; In-Person

Shifts will occur during store operating hours, and will also include some Saturday, Sunday, and evenings shifts.

Availability to work on Labour Day weekend and the first two weeks of September is a requirement.

Duties: Under the direction of the Manager, Retail Operations, the incumbent provides front-line customer support services including sales counter and floor duties, and performs related tasks such as telephone reception, receiving, recording, handling and distribution of books and merchandise.

QUALIFICATIONS

Minimum one-year customer service and/or cash handling experience in a retail setting

Experience with a Point-of-Sale system is an asset

Strong organizational skills and attention to detail

Ability to work independently and as a team

Excellent verbal and written communication skills

Educational Credentials

While transcripts are not required for the interview, they are mandatory as a condition of employment.

Equity, Diversity and Inclusion

Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

Accommodation

Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: askhr@fanshawec.ca

Land Acknowledgement

Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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