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Customer Service Representative - Travel

Place of work Jaipur
Contract type Full-time
Start date -
Salary -

Job details

Job description, work day and responsibilities

The Customer Service Representative will be the primary point of contact for clients seeking assistance with hotel bookings and travel-related services. This role involves providing exceptional customer support, managing reservations, and ensuring a seamless travel experience for customers.

Responsibilities:
• Respond promptly to customer inquiries via phone, email, or chat.
• Assist customers with hotel bookings, modifications, cancellations, and special requests.
• Provide expert recommendations on accommodations based on customer preferences and budget.
• Process payments, issue invoices, and maintain accurate booking records.
• Address and resolve customer complaints in a professional and empathetic manner.
• Collaborate with internal teams to ensure smooth operations and customer satisfaction.
• Stay updated on travel trends, hotel policies, and promotional offers.

Company address

India
Rajasthan
Jaipur Show on map Get directions
Company Name: Transcom
You will be redirected to another website to apply.
Apply and send CV
Offer ID: #1272100, Published: 9 hours ago, Company registered: 1 week ago

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