Customer Service Representative|Fresher|

Salary Negotiable (Immediate joining)

Evening Shift (1:30PM-10:30PM)

********* Work From Office Only **********************

Fluent English required

Responsibilities

Good English communication skills

Providing proactive customer outreach

Responding promptly to customer inquiries.

strong phone call contact handling skills and active listening

Manage incoming/Outgoing phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution

Follow communication procedures, guidelines, and policies

Take the extra mile to engage customers

Excellent communication and presentation skills

Customer Orientation and ability to adapt/respond to different type of character

Attracts potential customers by answering product and service questions and suggesting information about other products and services

Job Type: Full-time

Salary: ₹10,000.00 - ₹22,000.00 per month

Schedule:

Day shift

Supplemental pay types:

Overtime pay

Ability to commute/relocate:

Panchkula, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

Higher Secondary(12th Pass) (Preferred)

Experience:

total work: 1 year (Preferred)

Customer service: 1 year (Preferred)

Language:

English (Required)

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