Job Description
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Customer Service (Research Assistant) - Hyderabad, India
V
VoxelMaps Inc.
Hyderabad, Telangana
Apply
18 hours ago
Full–time and Contractor
THIS IS NOT A REMOTE POSITON, YOU MUST LIVE IN HYDERABAD!!
We are a consulting firm representing a large IT client. This position of User Study Research Assistant will be assisting our live user studies research project by working directly with participants who come to the site by taking them through different stations set up throughout the site location, getting the participant to do what is needed at each station following specific scripts. THIS IS NOT FOR MEDICAL RESEARCH, IT IS A LIVE USER STUDIES COLLECTION FOR THE TECHNOLOGY FIELD.
This is a temporary role that will not result in a full-time permanent position. However, dependent on the success of the project, there may be opportunities for future employment.
Voxelmaps is looking to fill Customer Service Support positions with candidates that are detail-oriented in the Hyderabad, India area with a passion for technology, people, and supporting the development of AI training. You’ll be supporting a large study that will be developing new technology for consumer-based devices. No previous experience is required, all applicants are welcome to apply. A dedicated team of trainers will be available for your on-going growth and success.
Voxelmaps focuses on the development of AI Mapping, Field Collection, and Participant Based Studies. We work all over the nation and globally collecting data for AI training for some of the biggest tech giants in the industry. Check us out on
Opportunities:
• Get on the job training and mentoring from industry experts in user research and technology development
• Help support the development of AI training in consumer devices
• Work in User testing for New Technology!
Responsibilities:
• Assists with the execution of user-testing including setup, breakdown, data review, intake/outtake of participants, recording/reporting of the participant experiences, and other research related activities.
• Provide a great experience for participants in the study and guide them through prompts needed for data collection.
• Maintain lab and equipment.
• Support in participant recruitment for the demographic needs of the study.
• Support all User Research staff in day-to-day tasks.
Research Assistant Profile:
• Good interpersonal communication and relationship building. Must be able to make participants feel comfortable (both written and verbal).
• Good organizational and analytical skills.
• Be good at time management and work well in a fast-paced study environment.
• Adaptable and quick learner that enjoys tackling a large variety of problems.
• Have a positive attitude and be willing to learn new skills!
• Bilingual a must (English & Telugu)
• MUST live in Hyderabad, India
Only applicants that have been selected for an interview will be contacted. There are no internship positions available. Sorry, relocation is not offered
Job Type: Full-time, 30-40 hours, Contractural Employee
Timeline: Start date of October 1st-+th 2026, [Phase 1 expected to run until beginning of December 2026, with possible extension]. (Please understand: Start dates and project timeline can fluctuate and is not guaranteed/subject to change per client needs.)
Pay: 3200 INR per month, paid semi-monthly
Experience:
• Customer Service: 1 year (Preferred)
• Market Research: 1 year (Preferred)
Locations:
• Hyderabad, India area (Required)
• Relocation is not offered
• Must be able to commute to office daily
Work authorization:
• Must be authorized to work in India
EEO Statement: Voxelmaps is an equal opportunity employer. All qualified applicants will receive consideration for employment. Supplier shall not discriminate against any worker based on age, disability, ethnicity, gender, marital status, national origin, political affiliation, color, race, religion, ****** orientation, gender identity or expression, union membership, protected veteran status, genetic information, or any other status protected by country law, in hiring and other employment practices. Supplier shall not require pregnancy or medical tests, except where required by applicable laws or regulations or prudent for workplace safety, and shall not improperly discriminate based on test results.
DISCLAIMER: All claims and offers to compensation, rewards, and onboarding procedures are at the sole discretion of Voxelmaps.
Powered by JazzHR
IhGLypQ1kH
Customer Service (Research Assistant) - Hyderabad, India
V
VoxelMaps Inc.
Hyderabad, Telangana
Apply
18 hours ago
Full–time and Contractor
THIS IS NOT A REMOTE POSITON, YOU MUST LIVE IN HYDERABAD!!
We are a consulting firm representing a large IT client. This position of User Study Research Assistant will be assisting our live user studies research project by working directly with participants who come to the site by taking them through different stations set up throughout the site location, getting the participant to do what is needed at each station following specific scripts. THIS IS NOT FOR MEDICAL RESEARCH, IT IS A LIVE USER STUDIES COLLECTION FOR THE TECHNOLOGY FIELD.
This is a temporary role that will not result in a full-time permanent position. However, dependent on the success of the project, there may be opportunities for future employment.
Voxelmaps is looking to fill Customer Service Support positions with candidates that are detail-oriented in the Hyderabad, India area with a passion for technology, people, and supporting the development of AI training. You’ll be supporting a large study that will be developing new technology for consumer-based devices. No previous experience is required, all applicants are welcome to apply. A dedicated team of trainers will be available for your on-going growth and success.
Voxelmaps focuses on the development of AI Mapping, Field Collection, and Participant Based Studies. We work all over the nation and globally collecting data for AI training for some of the biggest tech giants in the industry. Check us out on
Opportunities:
• Get on the job training and mentoring from industry experts in user research and technology development
• Help support the development of AI training in consumer devices
• Work in User testing for New Technology!
Responsibilities:
• Assists with the execution of user-testing including setup, breakdown, data review, intake/outtake of participants, recording/reporting of the participant experiences, and other research related activities.
• Provide a great experience for participants in the study and guide them through prompts needed for data collection.
• Maintain lab and equipment.
• Support in participant recruitment for the demographic needs of the study.
• Support all User Research staff in day-to-day tasks.
Research Assistant Profile:
• Good interpersonal communication and relationship building. Must be able to make participants feel comfortable (both written and verbal).
• Good organizational and analytical skills.
• Be good at time management and work well in a fast-paced study environment.
• Adaptable and quick learner that enjoys tackling a large variety of problems.
• Have a positive attitude and be willing to learn new skills!
• Bilingual a must (English & Telugu)
• MUST live in Hyderabad, India
Only applicants that have been selected for an interview will be contacted. There are no internship positions available. Sorry, relocation is not offered
Job Type: Full-time, 30-40 hours, Contractural Employee
Timeline: Start date of October 1st-+th 2026, [Phase 1 expected to run until beginning of December 2026, with possible extension]. (Please understand: Start dates and project timeline can fluctuate and is not guaranteed/subject to change per client needs.)
Pay: 3200 INR per month, paid semi-monthly
Experience:
• Customer Service: 1 year (Preferred)
• Market Research: 1 year (Preferred)
Locations:
• Hyderabad, India area (Required)
• Relocation is not offered
• Must be able to commute to office daily
Work authorization:
• Must be authorized to work in India
EEO Statement: Voxelmaps is an equal opportunity employer. All qualified applicants will receive consideration for employment. Supplier shall not discriminate against any worker based on age, disability, ethnicity, gender, marital status, national origin, political affiliation, color, race, religion, ****** orientation, gender identity or expression, union membership, protected veteran status, genetic information, or any other status protected by country law, in hiring and other employment practices. Supplier shall not require pregnancy or medical tests, except where required by applicable laws or regulations or prudent for workplace safety, and shall not improperly discriminate based on test results.
DISCLAIMER: All claims and offers to compensation, rewards, and onboarding procedures are at the sole discretion of Voxelmaps.
Powered by JazzHR
IhGLypQ1kH
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service |Research Assistant| | | India position is now open for candidates interested in the Remote Jobs sector. This role in Telangana offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
