Job Description
- Handle inbound/outbound customer calls regarding product/service inquiries and issues.
- Provide accurate information and assistance to customers.
- Resolve customer complaints and escalations in a professional manner.
- Maintain customer records and update information in the system.
- Identify and escalate priority issues to the appropriate team.
- Achieve individual and team targets for customer satisfaction and productivity.
- Provide accurate information and assistance to customers.
- Resolve customer complaints and escalations in a professional manner.
- Maintain customer records and update information in the system.
- Identify and escalate priority issues to the appropriate team.
- Achieve individual and team targets for customer satisfaction and productivity.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Role position is now open for candidates interested in the BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
