Job Description
- Flexible working options
- Leadership Role
- Work in a company with a solid track record of performance
Our client is American business services company specializing in customer engagement and business performance
The Job
Role and Responsibility:
- Answer incoming calls and respond to customer's emails.
- Managing and resolving customer queries/status/complaints.
- Identifying and escalating issues to supervisors.
- Providing products and service information to customers.
Ideal Candidate :
Skills Required :
- Any Fresher Undergraduate/ Graduate/ Post Graduate, experience in Bpo voice/non voice process only is eligible
-Shift : Rotational Shift/ Rotational Week Off
- Willingness to work in Voice process
- Must have good English speaking and narration skills.
- Good to have analytical, presentation & communication skill.
(ref:updazz.com
- Leadership Role
- Work in a company with a solid track record of performance
Our client is American business services company specializing in customer engagement and business performance
The Job
Role and Responsibility:
- Answer incoming calls and respond to customer's emails.
- Managing and resolving customer queries/status/complaints.
- Identifying and escalating issues to supervisors.
- Providing products and service information to customers.
Ideal Candidate :
Skills Required :
- Any Fresher Undergraduate/ Graduate/ Post Graduate, experience in Bpo voice/non voice process only is eligible
-Shift : Rotational Shift/ Rotational Week Off
- Willingness to work in Voice process
- Must have good English speaking and narration skills.
- Good to have analytical, presentation & communication skill.
(ref:updazz.com
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Role | BPO position is now open for candidates interested in the BPO Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
