Job Description
Help manage current Client accounts.
2. Deal with a high volume of inbound and outbound phone calls.
3. Maintain relationships with agents, carriers, liners and customers.
4. Provide exceptional customer service to customers and carriers.
5. Solve customer and carrier problems and help resolve issues.
6. Provide shipment quotes for customers and set up shipments as required by customers.
7. Excellent multitasking skills within their work space as well as computer software programs
2. Deal with a high volume of inbound and outbound phone calls.
3. Maintain relationships with agents, carriers, liners and customers.
4. Provide exceptional customer service to customers and carriers.
5. Solve customer and carrier problems and help resolve issues.
6. Provide shipment quotes for customers and set up shipments as required by customers.
7. Excellent multitasking skills within their work space as well as computer software programs
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service | Sea position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
