Job Description
We are currently seeking to fill a Full-Time Customer Service Specialist role in our Distribution Services business unit in Edmonton.
Position Details:
Reporting to the Manager, Customer Services, the Customer Service Specialist will work with their portfolio of customers and internal stakeholders to provide timely and efficient transload and transportation solutions. The Customer Service Specialist will coordinate inbound and outbound deliveries with the railways and our Dispatch and Operations teams. The Customer Service Specialist will also leverage their relationship with our customers to identify new revenue opportunities and share those opportunities with our Supply Chain team.
Due to 24/7 operation this position will be working a rotating 4 on 4 off schedule from 6:00 AM – 5:00 PM.
What we are looking for:
Customer service experience in high-volume, high-accountability environments
Experience in Transportation, rail, logistics or similar environments preferred
Experience and accuracy with data entry
Proficiency in Microsoft Office (excel, word, outlook)
Comfortable learning and adapting to new systems
Ability to manage competing priorities in a fast paced, detail focused environment
Able to build and maintain relationships with both internal and external stakeholders
Highly developed communication skills
The successful candidate will require a reliable vehicle as our office is located outside of public transport
Why choose Kleysen?
We provide a competitive salary based on skills and experience, and a full range of benefits including:
Long-term career development
Health, Vision & Dental Benefits
Employee Assistance Plan
Educational Assistance
Life Insurance and AD&D
Profit Share Program
Employer matched Pension Plan (after 2 years)
Free parking
Social Club – Mix fun with work!
More about us:
Kleysen has been a transportation solution provider for over 90 years. Kleysen is also one of over 40+ companies that make up the Mullen Group. We are forever growing, and we are always looking for new skilled employees to add to our team. Our business is driven by the passion, trust, and loyalty that our employees foster with each other and our vision. Other locations include Winnipeg, Calgary, Edmonton, Saskatoon, & Esterhazy, SK!!
We will be recruiting immediately. Any interested applicants should include cover letter with salary expectations and resume with their application.
*Kleysen is an equal opportunity employer, and we thank all candidates in advance for their interest in our company however only those selected for an interview will be contacted. *
Position Details:
Reporting to the Manager, Customer Services, the Customer Service Specialist will work with their portfolio of customers and internal stakeholders to provide timely and efficient transload and transportation solutions. The Customer Service Specialist will coordinate inbound and outbound deliveries with the railways and our Dispatch and Operations teams. The Customer Service Specialist will also leverage their relationship with our customers to identify new revenue opportunities and share those opportunities with our Supply Chain team.
Due to 24/7 operation this position will be working a rotating 4 on 4 off schedule from 6:00 AM – 5:00 PM.
What we are looking for:
Customer service experience in high-volume, high-accountability environments
Experience in Transportation, rail, logistics or similar environments preferred
Experience and accuracy with data entry
Proficiency in Microsoft Office (excel, word, outlook)
Comfortable learning and adapting to new systems
Ability to manage competing priorities in a fast paced, detail focused environment
Able to build and maintain relationships with both internal and external stakeholders
Highly developed communication skills
The successful candidate will require a reliable vehicle as our office is located outside of public transport
Why choose Kleysen?
We provide a competitive salary based on skills and experience, and a full range of benefits including:
Long-term career development
Health, Vision & Dental Benefits
Employee Assistance Plan
Educational Assistance
Life Insurance and AD&D
Profit Share Program
Employer matched Pension Plan (after 2 years)
Free parking
Social Club – Mix fun with work!
More about us:
Kleysen has been a transportation solution provider for over 90 years. Kleysen is also one of over 40+ companies that make up the Mullen Group. We are forever growing, and we are always looking for new skilled employees to add to our team. Our business is driven by the passion, trust, and loyalty that our employees foster with each other and our vision. Other locations include Winnipeg, Calgary, Edmonton, Saskatoon, & Esterhazy, SK!!
We will be recruiting immediately. Any interested applicants should include cover letter with salary expectations and resume with their application.
*Kleysen is an equal opportunity employer, and we thank all candidates in advance for their interest in our company however only those selected for an interview will be contacted. *
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Specialist position is now open for candidates interested in the Transportation & Logistics sector. This role in Edmonton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Transportation & Logistics is a plus.
