Description
We are currently seeking motivated individuals to join our team as International BPO Agents. As an International BPO Agent, your primary responsibilities will include answering customer calls in a professional manner, providing information about products and services, processing orders and applications, and addressing customer inquiries and complaints. You will also be responsible for maintaining accurate records of customer interactions and escalating unresolved issues to designated departments for further investigation.
Requirements:
• Strong communication skills, both verbal and written
• Ability to actively listen and effectively problem-solve
• Excellent interpersonal skills to engage with customers
• Ability to perform under pressure and meet performance targets
• Basic computer skills for data entry and documentation
• Experience in handling US customers over calls or chat
• Customer care experience preferred
• Excellent communication skills required
To apply for this position, please share your resume via WhatsApp to Anjali at 8279384921.
Join our team and be a part of our exciting International BPO environment. We offer a supportive work culture, growth opportunities, and the chance to work with a dynamic team.
Apply now and take the first step towards a rewarding career