Customer service specialist| Malayalam| WFH

Company Description

NxtWave is a tech education company that focuses on transforming individuals into highly skilled tech professionals, regardless of their educational background. Through their Continuous Career Building Programs 4.0 (CCBP 4.0), they provide training in 4.0 technologies such as AI, ML, Full Stack Development, Cybersecurity, IoT, VR/AR, and Blockchain. They have introduced the Industry-Ready Certification (IRC), which showcases a learner's industry readiness. NxtWave also strives to create India's Largest 4.0 Tech Student Community, bringing together forward-thinking and tech-savvy minds to build skills and careers in 4.0 technologies.

Role Description

This is a full-time remote role for a Customer Service Specialist in Malayalam. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer experiences.