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Customer Service Voice -International BPO

Place of work Noida
Contract type Full-time
Start date 5 hours ago
Salary -

Job details

Job description, work day and responsibilities

• Analyze and solve customer queries through calls.
• Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead.
• Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
• Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
• Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.
• Provide splendid customer services to customers in a friendly and courteous manner at all times.
• Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
• Think creatively and make innovative suggestions that improve operational efficiency, effectiveness, internal controls or customer service.

Additional Job Description
Preferred candidate profile
• Should possess excellent verbal and written English communication skill.
• Should be customer oriented and team oriented as well.
• Fresher/Experienced can apply(0-3 years).
• Work Location: Candor Tech Space, Noida Sector 135(Delhi NCR)
• Undergraduate freshers are not eligible.
• Candidate should be okay with Work from Office role.
• Should be comfortable with night shifts

Perks and benefits
• Annual Package would be in the range of 3.2 to 3.45 LPA.
• Cab Facilities.
• Medicare Facility(free online consultation with Doc)

Interested Candidates can come for Walk-in directly

Venue: : Gate No 1, YMCA Education Center, 2 & 3, Jai Singh Marg, Hanuman Road Area, Connaught Place, New Delhi, Delhi 110001.

Date: 28-Sep-2024

Timings: 10 AM- 3 PM.

Company address

India
Uttar Pradesh
Noida Show on map Get directions
Company Name: TELUS Digital
You will be redirected to another website to apply.
Apply On Website
Offer ID: #1289764, Published: 5 hours ago, Company registered: 1 day ago

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