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Customer Services Specialist

Location: Newmarket, Auckland

Category: Telecaller Jobs

You’ll be part of a team who will be learning about every part of our business while being backed 100% by a Manager who is passionate about the success of their team!

As a Customer Services Specialist you’ll have the opportunity to really make this role your own, push the boundaries, and get seriously involved to align with business strategy and drive great outcomes. You’ll do this using your rapport-building and sound decision-making skills along with your solutions-focused outlook. You will provide support to our customers with the aim of having genuine conversations and asking the right questions in order to assist them.

We are looking for candidates who:

Have previous customer contact centre experience, but just as importantly is your attitude, energy, and passion for helping people.

Thrive in a team environment, always bringing positive energy.

Have a high degree of written and verbal communication skills with a good eye for detail.

Are eager to learn, succeed and develop yourself within a constantly growing company.

Have fantastic computer literacy, including the ability to quickly learn new systems.

Demonstrates consistently strong and organised work ethic, taking personal responsibility for actions.

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