Job Description
Our Customer Services & Triage Officers provide professional business administration and customer support for our field staff, namely the Animal Management Officers, Compliance Officers and Environmental Health Officers within the Regulatory Compliance Unit. The team triage service requests, allocate work efficiently and dispatch Officers following the Regulatory Compliance strategy and within relevant legislative requirements whilst delivering exceptional and timely customer service.
About you | Ko Koe Tēnei
You will be able to engage with others and provide exemplary service to our customers. You will be an adaptable problem solver and be able to take action, looking beyond the obvious for solutions. This role will require you to manage your workload but will see you collaborating with your team members to achieve goals. Strong, respectful communication is a must, both verbal and written. You will also have:
Minimum Certificate in Business Administration or other relevant qualification/s with extensive experience working with legislation.
Three years' experience in administering legislation in a compliance/regulatory environment.
Ability to work under pressure and cope with variable workloads
Accuracy and attention to detail in all aspects of work
A high degree of knowledge and interpretation of legislation and bylaws.
About you | Ko Koe Tēnei
You will be able to engage with others and provide exemplary service to our customers. You will be an adaptable problem solver and be able to take action, looking beyond the obvious for solutions. This role will require you to manage your workload but will see you collaborating with your team members to achieve goals. Strong, respectful communication is a must, both verbal and written. You will also have:
Minimum Certificate in Business Administration or other relevant qualification/s with extensive experience working with legislation.
Three years' experience in administering legislation in a compliance/regulatory environment.
Ability to work under pressure and cope with variable workloads
Accuracy and attention to detail in all aspects of work
A high degree of knowledge and interpretation of legislation and bylaws.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Services Triage Officer position is now open for candidates interested in the Telecaller Jobs sector. This role in Christchurch offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
