Job Description
Pulled from the full job description
Health insurance
Paid time off
Paid sick time
Provident Fund
Full job description
Role: Customer Success Associate
Location: Onsite – Coimbatore
Experience: 2–3 Years
Languages: English, Tamil, Kannada/Hindi
About Pepagora
Pepagora helps SMEs grow globally through our B2B marketplace, offering tools like websites, lead management, analytics, and international business opportunities.
Role Overview
We’re looking for a proactive, client-focused Customer Success Associate to manage client relationships, ensure smooth service delivery, and drive retention and revenue growth through cross-sell and upsell opportunities.
Key Responsibilities
Act as the primary point of contact for assigned clients
Ensure timely delivery of services and regular performance updates
Build strong relationships through ongoing engagement and monthly meetings
Resolve issues quickly and maintain high client satisfaction and retention
Identify cross-sell/upsell opportunities to drive revenue
Coordinate with internal teams for seamless execution
Prepare reports, presentations, and client reviews
Requirements
2–3 years in customer success, client servicing, or account management
Strong communication and presentation skills
Fluent in English, Tamil, and Kannada/Hindi
Ability to manage multiple accounts and work cross-functionally
Problem-solving mindset and willingness to travel for client meetings
Preferred
Analytical skills and experience handling multiple accounts
Adaptable, proactive, and customer-centric attitude
Job Type: Full-time
Pay: ₹300,000.00 - ₹400,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Ability to commute/relocate:
Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Current CTC
Expected CTC
Notice Period
What are the languages you can speak?
Work Location: In person
Health insurance
Paid time off
Paid sick time
Provident Fund
Full job description
Role: Customer Success Associate
Location: Onsite – Coimbatore
Experience: 2–3 Years
Languages: English, Tamil, Kannada/Hindi
About Pepagora
Pepagora helps SMEs grow globally through our B2B marketplace, offering tools like websites, lead management, analytics, and international business opportunities.
Role Overview
We’re looking for a proactive, client-focused Customer Success Associate to manage client relationships, ensure smooth service delivery, and drive retention and revenue growth through cross-sell and upsell opportunities.
Key Responsibilities
Act as the primary point of contact for assigned clients
Ensure timely delivery of services and regular performance updates
Build strong relationships through ongoing engagement and monthly meetings
Resolve issues quickly and maintain high client satisfaction and retention
Identify cross-sell/upsell opportunities to drive revenue
Coordinate with internal teams for seamless execution
Prepare reports, presentations, and client reviews
Requirements
2–3 years in customer success, client servicing, or account management
Strong communication and presentation skills
Fluent in English, Tamil, and Kannada/Hindi
Ability to manage multiple accounts and work cross-functionally
Problem-solving mindset and willingness to travel for client meetings
Preferred
Analytical skills and experience handling multiple accounts
Adaptable, proactive, and customer-centric attitude
Job Type: Full-time
Pay: ₹300,000.00 - ₹400,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Ability to commute/relocate:
Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Current CTC
Expected CTC
Notice Period
What are the languages you can speak?
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Success Associate position is now open for candidates interested in the Hindi Call Center Jobs sector. This role in Coimbatore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hindi Call Center Jobs is a plus.
