Job Description
About the Role
The Enterprise Partner Success Manager drives business growth and product adoption with our large restaurant partner groups in Australia, expanding our business together in mutually beneficial ways. A successful Partner Success Manager deeply understands our restaurant partners; builds strong relationships with decision makers and influencers throughout the organisation; and effectively identifies and exploits opportunities to improve core business metrics for our restaurants and for Uber Eats.
What You'll Do
Lead post-deal partner management for a book of Australia's high value and high potential restaurant partners
Own partner relationships to yield tangible metrics outcomes. Achieve revenue growth targets for your partners and ensure high retention by driving mutual business value.
Understand the stakeholder landscape and ensure we have strong relationships throughout our restaurant partner organisations. Represent Uber at relevant events at national and local levels.
Conceive, design and lead growth initiatives with our restaurant partners and drive through to completion, working cross functionally with Uber's internal teams and our restaurant partners
Basic Qualifications
Problem solving. You're curious and like digging into data to understand and solve problems.
Analytical mindset. You can independently analyse performance data to uncover trends, identify issues, and build actionable strategies that drive business outcomes.
Project management and organisational skills. Experience working cross-functionally strongly preferred. Marketing experience is a plus.
Strong stakeholder management. You have experience engaging and influencing diverse stakeholders - both internally and externally - and building trusted, long-term relationships.
Clear and structured communicator. You can distill complex insights into simple, compelling narratives - whether writing a client email, presenting to leadership, or aligning cross-functional teams around a shared plan.
Preferred Qualifications
You have previous customer-facing experience at executive levels, and have been accountable for achieving business targets or delivering a quota.
Commercial acumen. Understanding of how businesses and organisations work and how to navigate a partner's business
💡 Quick Summary
Seeking a career-building opportunity? The Customer Success Associate, Global Delivery Partnerships position is now open for candidates interested in the Event Management Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
