Job Description
We're hiring!
Who we are-
The Health Factory came into being with a simple idea- To make every day food healthy and enrich them with protein and other nutrients in the right proportions.
We have created India’s first High-Protein Bread, with carefully selected globally sourced ingredients that ensure the highest levels of nutrition in an easy to consume and delicious format.
Role: Customer Success Executive
Job description:
• Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal.
• Strive to continually drive faster “time to value” and improve overall customer satisfaction
& reduce churn.
• Understand customer’s objectives and how they translate to outcomes.
• Identify opportunities for up-sell and cross-sell.
• Bring intelligent product feedback and recommendations from customers back to Product &
Tech teams.
• Conduct ongoing operational reviews and suggest process improvements.
Skills Required:
Communication Skills, Tech Savvy, Customer Relationship Management,
Candidate Attributes:
• Excellent communication skills
• Keen eye for detail
• Ability to efficiently multi-task
• Analytical mind and strong quantitative skills
• Open for Smart Freshers as well as for Interns
Experience:
0 to 2 Year
Job Type: Full-time
Salary: ₹24+,422.15 - ₹330,000.00 per year
Schedule:
• Day shift
• Fixed shift
Ability to commute/relocate:
• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work (Preferred)
Speak with the employer
++1 ++67+21740
Who we are-
The Health Factory came into being with a simple idea- To make every day food healthy and enrich them with protein and other nutrients in the right proportions.
We have created India’s first High-Protein Bread, with carefully selected globally sourced ingredients that ensure the highest levels of nutrition in an easy to consume and delicious format.
Role: Customer Success Executive
Job description:
• Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal.
• Strive to continually drive faster “time to value” and improve overall customer satisfaction
& reduce churn.
• Understand customer’s objectives and how they translate to outcomes.
• Identify opportunities for up-sell and cross-sell.
• Bring intelligent product feedback and recommendations from customers back to Product &
Tech teams.
• Conduct ongoing operational reviews and suggest process improvements.
Skills Required:
Communication Skills, Tech Savvy, Customer Relationship Management,
Candidate Attributes:
• Excellent communication skills
• Keen eye for detail
• Ability to efficiently multi-task
• Analytical mind and strong quantitative skills
• Open for Smart Freshers as well as for Interns
Experience:
0 to 2 Year
Job Type: Full-time
Salary: ₹24+,422.15 - ₹330,000.00 per year
Schedule:
• Day shift
• Fixed shift
Ability to commute/relocate:
• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work (Preferred)
Speak with the employer
++1 ++67+21740
💡 Quick Summary
Seeking a career-building opportunity? The Customer Success Executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
