Job Description
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work from home
city, state/territory, postcode or 'remote'
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Customer Success Manager
DoorDash Australia
Sydney NSW
Creative Director (Consumer Products)
Glitch Productions
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Relocation assistance
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The Royal Australian College of General...
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Training program
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Customer Retention Lead
Racing and Wagering Western Australia
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Free parking
Employee rewards program
Visa sponsorship
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North Western Melbourne Primary Health Network...
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Parental leave
Salary packaging
Transportation links
Derivative Reporting Analyst
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Brand Design Director
THERE
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Performance Creative Strategist
Heidi
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Work from home
People also searched:
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About the Team
The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge, always with a customer centric approach. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans who are passionate about supporting the hospitality industry.
About the Role
We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. This role is essential in ensuring that our clients are provided with a world-class experience and opportunities to further develop their business. Through meaningful experiences and innovative technology solutions, we strive to empower restaurant and hospitality operators to deliver world-class guest experiences and help their businesses to thrive.
You're excited about this opportunity because you will…
Manage your book of business ensuring strong customer health and adoption. Achieve gross-and-net retention revenue targets while identifying upsell opportunities to pass to our account development teams.
Develop success plans to ensure customer objectives are achieved. Build strong, long-lasting relationships and become a trusted advisor with key stakeholders and executive sponsors.
Maintain data integrity to track key metrics, specifically ROI. Analyze your findings and make recommendations to optimize for maximum revenue.
Become an expert on the SevenRooms platform. Provide technical and business solutions while assisting with product adoption and optimization.
Work seamlessly with various teams across SevenRooms. Ensure we're delivering quality and thoughtful products to our clients through effective collaboration.
We're excited about you because…
You have 4+ years of experience working in a Customer Success or Account Management role with excellent verbal and written communications skills
You have demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level
You have experience building and implementing systems and processes for internal communication with proven ability to manage multiple projects
You possess strong attention to detail while maintaining the ability to see the big picture and strategic objectives
You are passionate about helping customers succeed and have a natural curiosity for understanding business challenges and solving problems
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Start of main content
work from home
city, state/territory, postcode or 'remote'
work from home jobs
2,000+ jobs
Customer Success Manager
DoorDash Australia
Sydney NSW
Creative Director (Consumer Products)
Glitch Productions
Remote
Relocation assistance
Work from home
Transportation links
Finance Manager, Commercial and Operations Projects
The Royal Australian College of General...
Melbourne VIC
Annual leave
Paid volunteer leave
On-site parking
Training program
Billing and Accounts Receivable Supervisor
Finity
Sydney NSW
Senior Client Service Officer, Custody – Perpetual Corporate Trust
Perpetual Limited
Sydney NSW
Transportation links
Work from home
Business Performance Manager
Aware Super
Sydney NSW
Risk & Resilience Lead
The Royal Australian College of General...
East Melbourne VIC 3002
Annual leave
Salary packaging
Paid volunteer leave
Training program
SMSF Accountant
Grant Thornton Australia
Perth WA 6000
Health insurance
Gym membership
Insurance services
Work from home
Circulation Analyst
Are Media
Sydney NSW
Parental leave
Paid volunteer leave
Work from home
Senior Trust Officer
Law Partners
Sydney NSW
Birthday leave
Lead Instructor: Software Development
Correlation One Expert Network
Remote
SailPoint and Identity Specialist
Darumatic
Sydney NSW
Senior Corporate Accountant
Capricorn Society Limited
Perth WA
Parental leave
Gym membership
Employee rewards program
Wellness program
Business Account Manager
TechPath
Brisbane QLD
Annual leave
Free snacks
Work from home
Senior Insurance Specialist
Australian Retirement Trust
Melbourne VIC 3000
HEAD OF RISK ADVISORY
HBF Health
Perth WA
Health insurance
Paid volunteer leave
Work from home
Support Officer Field
Elders
Bundaberg QLD
APS5 Administration and Procurement Officer, Medicines Safety and Quality
Australian Commission on Safety and Quality in...
Sydney NSW 2000
Blackmores Digital Marketing Manager
Blackmores Group
Surry Hills NSW
Emergency Management Coordinator
Mount Alexander Shire Council
Victoria
Parental leave
Employee assistance program
Transportation links
Work from home
Customer Retention Lead
Racing and Wagering Western Australia
Osborne Park WA 6017
Free parking
Employee rewards program
Visa sponsorship
Procurement Officer
North Western Melbourne Primary Health Network...
Docklands VIC
Parental leave
Salary packaging
Transportation links
Derivative Reporting Analyst
Australian Retirement Trust
Brisbane QLD 4000
Brand Design Director
THERE
Chippendale NSW 2008
Performance Creative Strategist
Heidi
Sydney NSW
Work from home
People also searched:
Employers: Post a Job
About the Team
The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge, always with a customer centric approach. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans who are passionate about supporting the hospitality industry.
About the Role
We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. This role is essential in ensuring that our clients are provided with a world-class experience and opportunities to further develop their business. Through meaningful experiences and innovative technology solutions, we strive to empower restaurant and hospitality operators to deliver world-class guest experiences and help their businesses to thrive.
You're excited about this opportunity because you will…
Manage your book of business ensuring strong customer health and adoption. Achieve gross-and-net retention revenue targets while identifying upsell opportunities to pass to our account development teams.
Develop success plans to ensure customer objectives are achieved. Build strong, long-lasting relationships and become a trusted advisor with key stakeholders and executive sponsors.
Maintain data integrity to track key metrics, specifically ROI. Analyze your findings and make recommendations to optimize for maximum revenue.
Become an expert on the SevenRooms platform. Provide technical and business solutions while assisting with product adoption and optimization.
Work seamlessly with various teams across SevenRooms. Ensure we're delivering quality and thoughtful products to our clients through effective collaboration.
We're excited about you because…
You have 4+ years of experience working in a Customer Success or Account Management role with excellent verbal and written communications skills
You have demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level
You have experience building and implementing systems and processes for internal communication with proven ability to manage multiple projects
You possess strong attention to detail while maintaining the ability to see the big picture and strategic objectives
You are passionate about helping customers succeed and have a natural curiosity for understanding business challenges and solving problems
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Success Manager position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
