Job Description
The Customer Success Team at Plum is the guardian of user experience of all Plum members. A Manager in the function oversees the deliverables of a large team of highly enthusiastic team members. An ideal candidate loves crunching numbers and relies on data to make decisions that contribute to incremental change. This is a 0-1 role where you will be directly involved in acclimatising the existing set up to deliver a world class experience. Interaction at Plum happens over email, chat, voice and video modes. You will own the interaction KPI of all modes of user communication.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Success Manager | Support Bengaluru callcenterjob|co|in position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.