- process inbound customer service - Good English communication skills required - Centralised pickup and Drop from Turbhe station Responsibilities: Customer Support II Problem Solving Manage incoming calls and customer service inquiries Provide information about products and services, take/cancel orders, and record details of complaints Keep records of customer interactions and transactions, including details of inquiries, complaints, and comments, as well as actions taken. Follow up to ensure that appropriate actions are taken on customer requests Refer unresolved customer grievances or special requests to designated departments for further investigation - HSC freshers can apply