Job Description
Key Responsibilities
• Communicate with customers professionally through email and phone
• Share timely updates on shipment status and next steps
• Coordinate with warehouses to schedule or reschedule delivery appointments
• Work closely with the internal operations team for shipment details and follow through
• Keep trackers reports and records updated and organized
• Solve customer issues with care urgency and clear communication
• Maintain long term trust by providing excellent service
Who Can Apply
• Experience in customer service BPO client coordination or logistics support
• Fluent in English with strong phone and email communication
• Confident multitasker with a sense of ownership and attention to detail
• Comfortable with Google Sheets or Excel
• Reliable internet connection and quiet home setup
• Willing to work rotating US shifts (CST EST PST).
Job Types: Full-time, Permanent
Pay: ₹22,000.00 - ₹28,000.00 per month
Benefits:
• Health insurance
Experience:
• Night shift _ MNC: 1 year (Preferred)
Language:
• Fluent English (Preferred)
Shift availability:
• Night Shift (Preferred)
Work Location: Remote
• Communicate with customers professionally through email and phone
• Share timely updates on shipment status and next steps
• Coordinate with warehouses to schedule or reschedule delivery appointments
• Work closely with the internal operations team for shipment details and follow through
• Keep trackers reports and records updated and organized
• Solve customer issues with care urgency and clear communication
• Maintain long term trust by providing excellent service
Who Can Apply
• Experience in customer service BPO client coordination or logistics support
• Fluent in English with strong phone and email communication
• Confident multitasker with a sense of ownership and attention to detail
• Comfortable with Google Sheets or Excel
• Reliable internet connection and quiet home setup
• Willing to work rotating US shifts (CST EST PST).
Job Types: Full-time, Permanent
Pay: ₹22,000.00 - ₹28,000.00 per month
Benefits:
• Health insurance
Experience:
• Night shift _ MNC: 1 year (Preferred)
Language:
• Fluent English (Preferred)
Shift availability:
• Night Shift (Preferred)
Work Location: Remote
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support & Appointments Coordinator position is now open for candidates interested in the Remote Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
