Job Description
Job Title: Customer Support Associate
---
Salary
Salary: Based on your last drawn salary (up to ₹33,000 per month).
---
Shift: 5 days a week with 2 rotational offs & Pure night shifts job
Age Limit: Up to 45 years
Job Type: Non-target-based, non-sales role – purely customer interaction
---
Job Summary :
As a Customer Support Associate, you will handle customer inquiries via calls, emails, and chats, ensuring prompt and effective resolutions while maintaining high service standards. This position is being hired through a third-party recruitment agency.
---
Key Responsibilities :
Respond to customer queries through calls, emails, and chat support.
Provide accurate information and effective solutions to customer concerns.
Maintain detailed records of customer interactions and resolutions.
Adhere to company policies, guidelines, and quality standards.
Collaborate with internal teams to resolve escalated or complex issues.
Ensure a seamless and positive customer experience.
---
ligibility Criteria
Education:
If HSC (12th pass), the candidate should have at least 6 months of BPO experience.
Graduates (freshers are welcome).
Experience:
Prior customer support experience is preferred but not mandatory for graduates.
---
Skills Required
Excellent verbal and written communication skills.
Strong problem-solving abilities with a customer service-oriented mindset.
---
How to Apply
Send your resume to [email protected]
For inquiries, contact us at 7710XXXXXX+
Job Types: Full-time, Permanent, Fresher
Pay: ₹30,270.00 - ₹33,388.00 per month
Benefits:
Paid sick time
Provident Fund
Schedule:
Night shift
Rotational shift
US shift
Supplemental Pay:
Overtime pay
Performance bonus
Shift allowance
Language:
English (Required)
Hindi (Preferred)
Work Location: In person
Return t
---
Salary
Salary: Based on your last drawn salary (up to ₹33,000 per month).
---
Shift: 5 days a week with 2 rotational offs & Pure night shifts job
Age Limit: Up to 45 years
Job Type: Non-target-based, non-sales role – purely customer interaction
---
Job Summary :
As a Customer Support Associate, you will handle customer inquiries via calls, emails, and chats, ensuring prompt and effective resolutions while maintaining high service standards. This position is being hired through a third-party recruitment agency.
---
Key Responsibilities :
Respond to customer queries through calls, emails, and chat support.
Provide accurate information and effective solutions to customer concerns.
Maintain detailed records of customer interactions and resolutions.
Adhere to company policies, guidelines, and quality standards.
Collaborate with internal teams to resolve escalated or complex issues.
Ensure a seamless and positive customer experience.
---
ligibility Criteria
Education:
If HSC (12th pass), the candidate should have at least 6 months of BPO experience.
Graduates (freshers are welcome).
Experience:
Prior customer support experience is preferred but not mandatory for graduates.
---
Skills Required
Excellent verbal and written communication skills.
Strong problem-solving abilities with a customer service-oriented mindset.
---
How to Apply
Send your resume to [email protected]
For inquiries, contact us at 7710XXXXXX+
Job Types: Full-time, Permanent, Fresher
Pay: ₹30,270.00 - ₹33,388.00 per month
Benefits:
Paid sick time
Provident Fund
Schedule:
Night shift
Rotational shift
US shift
Supplemental Pay:
Overtime pay
Performance bonus
Shift allowance
Language:
English (Required)
Hindi (Preferred)
Work Location: In person
Return t
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Associate position is now open for candidates interested in the Legal Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Legal Jobs is a plus.
