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Customer Support Associate

Place of work Work from home
Contract type Full-time
Start date 5 hours ago
Salary -

Job details

Job description, work day and responsibilities

Pernia's Pop-Up Shop, one of India's leading multi-designer platforms, houses top industry names & budding labels all under one roof. It's a one-stop-shop for all your luxury fashion & lifestyle needs & aims at bringing premium designer wear from across the country to the audience with ease.

ROLES & RESPONSIBILITIES-

Inbound call center experience is required.
Emails and chats process experience can be considered.
Excellent communication, written English, Interpersonal & communication skills, problem solving skills.
Coordinate with other team members and departments to optimize better customer experience.
Flexibility to work various shifts.
Looking for immediate joiners
He/she should be good at Email Chat.
Strategic Plan, Execute, & assess the performance of individual CRM program Strategy within the internal team.
REQUIREMENT & SKILLS-

Candidates preferred from a Fashion Background.
1-5yrs of experience in customer support is preferred.
A team oriented and targets driven
Job Types: Full-time, Permanent

Benefits:

Flexible schedule
Provident Fund
Experience:

CRM software: 1 year (Required)
Language:

English (Required)
Work Location: In person
Company Name: Purple Style Labs Pvt Ltd
You will be redirected to another website to apply.
Apply and send CV
Offer ID: #1135111, Published: 5 hours ago, Company registered: 4 months ago

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