Job Description
We are seeking a Chat Process Executive to handle real-time customer queries for our international clients. The role requires excellent written communication, quick problem-solving skills, and the ability to deliver high-quality customer service through live chat and email channels.
Key Responsibilities
Handle customer inquiries via live chat, email, and ticketing systems.
Provide accurate, timely, and professional responses to customer queries.
Assist customers with product/service-related issues, troubleshooting, and information requests.
Maintain consistent service quality and ensure customer satisfaction.
Collaborate with internal teams to resolve complex queries
Requirements
Excellent written communication skills in English.
Ability to type quickly and accurately.
Strong logical thinking and problem-solving ability.
Prior experience in a chat support or customer service role preferred (international process experience is a bonus).
Comfortable working in night shifts and rotational shifts.
Basic computer skills .
Ability to work under pressure and handle multiple chats simultaneously.
Job Types: Full-time, Permanent, Fresher
Pay: ₹26,000.00 - ₹36,000.00 per month
Benefits:
Health insurance
Provident Fund
Key Responsibilities
Handle customer inquiries via live chat, email, and ticketing systems.
Provide accurate, timely, and professional responses to customer queries.
Assist customers with product/service-related issues, troubleshooting, and information requests.
Maintain consistent service quality and ensure customer satisfaction.
Collaborate with internal teams to resolve complex queries
Requirements
Excellent written communication skills in English.
Ability to type quickly and accurately.
Strong logical thinking and problem-solving ability.
Prior experience in a chat support or customer service role preferred (international process experience is a bonus).
Comfortable working in night shifts and rotational shifts.
Basic computer skills .
Ability to work under pressure and handle multiple chats simultaneously.
Job Types: Full-time, Permanent, Fresher
Pay: ₹26,000.00 - ₹36,000.00 per month
Benefits:
Health insurance
Provident Fund
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Associate position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
