Job Description
JD for Customer Support Associate
Job Title: Associate, Customer Support Department
Work Location: Coimbatore preferred
About Bright Bridge
We are a faster growing business in the healthcare and Real Estate industry. Our brand mainly focuses on building better health for tomorrow.
The candidate should be capable of joining hands to lift the goals and targets fixed by the company.
We are looking for a talented customer support person who can connect well with the customers and our brand.
Responsibilities:
Researching product details or company policies to answer questions
Processing orders, including collecting shipping information and processing payments
Providing information about products and services including pricing, availability, delivery options, and order status
Providing customer support via email, phone, or social media channels such as Facebook or Instagram
Responding to questions about products, shipping, returns, exchanges, and other topics
Providing customer service and troubleshooting issues with various ecommerce platforms such as Shopify
Answering questions about products, shipping rates, billing issues, return policies, etc.
Creating and maintaining records of customer interactions with the company or its affiliates
Handling returns, exchanges, and other customer service issues related to
Job Title: Associate, Customer Support Department
Work Location: Coimbatore preferred
About Bright Bridge
We are a faster growing business in the healthcare and Real Estate industry. Our brand mainly focuses on building better health for tomorrow.
The candidate should be capable of joining hands to lift the goals and targets fixed by the company.
We are looking for a talented customer support person who can connect well with the customers and our brand.
Responsibilities:
Researching product details or company policies to answer questions
Processing orders, including collecting shipping information and processing payments
Providing information about products and services including pricing, availability, delivery options, and order status
Providing customer support via email, phone, or social media channels such as Facebook or Instagram
Responding to questions about products, shipping, returns, exchanges, and other topics
Providing customer service and troubleshooting issues with various ecommerce platforms such as Shopify
Answering questions about products, shipping rates, billing issues, return policies, etc.
Creating and maintaining records of customer interactions with the company or its affiliates
Handling returns, exchanges, and other customer service issues related to
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Associate position is now open for candidates interested in the BPO Jobs sector. This role in Coimbatore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.