Job Description
Job details
No matching job preferences
Salary
₹18,000 - ₹23,000 a month
Job type
Full-time
Shift and schedule
Day shift
Fixed shift
Qualifications
English (Required)
Higher Secondary(12th Pass) (Preferred)
Total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Full Job Description
We are seeking champions who are passionate about with compassion and dedicated to delivering exceptional customer experiences through both phone and email communication Channels.
Your Responsibilities
● To deliver world class service and go out of your way to find solutions and make our
Traya users delighted in a fast paced, structured customer care environment.
● Prompt with responses & give accurate solutions for our users over Emails & Calls
with maximum customer satisfaction.
● Regular follow-ups and build and nurture relationships to deliver quality service over
Emails & Calls on every interaction.
● To ensure complete ownership of customer Queries and guarantee end-to-end
satisfaction with our services.
● List down necessary information and suggest best solutions that benefit the
customer keeping customer satisfaction, effectiveness, efficiency and quality on
top.
● Demonstrated consultative experience, ability to influence, resourceful
● Gather relevant information from customers as required and update it accurately to
facilitate the decisioning process
● To collaborate with various teams within the ecosystem of Traya to identify optimal
solutions for our customers.
● To prepare observations to stakeholders to help derive better actions for continuous
improvement
WHO YOU ARE?
● Very clear communication (Verbal + Written)
● You are a team player.
● You are patient and kind.
● You are self-motivated.
● You are challenge oriented and want to improve the process.
● You are autonomous.
● Quick problem solver, smart, and always up for challenges.
● Vital and Responsible personality.
● You are versatile and can multitask.
Job Type: Full-time
Salary: ₹18,000.00 - ₹23,000.00 per month
Schedule:
Day shift
Fixed shift
Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Required)
Speak with the employer
++1 750601++62
Hiring Insights
Application response rate: 65%
Hiring 5 candidates for this role
Urgently hiring
Job activity
Posted 1 day ago
No matching job preferences
Salary
₹18,000 - ₹23,000 a month
Job type
Full-time
Shift and schedule
Day shift
Fixed shift
Qualifications
English (Required)
Higher Secondary(12th Pass) (Preferred)
Total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Full Job Description
We are seeking champions who are passionate about with compassion and dedicated to delivering exceptional customer experiences through both phone and email communication Channels.
Your Responsibilities
● To deliver world class service and go out of your way to find solutions and make our
Traya users delighted in a fast paced, structured customer care environment.
● Prompt with responses & give accurate solutions for our users over Emails & Calls
with maximum customer satisfaction.
● Regular follow-ups and build and nurture relationships to deliver quality service over
Emails & Calls on every interaction.
● To ensure complete ownership of customer Queries and guarantee end-to-end
satisfaction with our services.
● List down necessary information and suggest best solutions that benefit the
customer keeping customer satisfaction, effectiveness, efficiency and quality on
top.
● Demonstrated consultative experience, ability to influence, resourceful
● Gather relevant information from customers as required and update it accurately to
facilitate the decisioning process
● To collaborate with various teams within the ecosystem of Traya to identify optimal
solutions for our customers.
● To prepare observations to stakeholders to help derive better actions for continuous
improvement
WHO YOU ARE?
● Very clear communication (Verbal + Written)
● You are a team player.
● You are patient and kind.
● You are self-motivated.
● You are challenge oriented and want to improve the process.
● You are autonomous.
● Quick problem solver, smart, and always up for challenges.
● Vital and Responsible personality.
● You are versatile and can multitask.
Job Type: Full-time
Salary: ₹18,000.00 - ₹23,000.00 per month
Schedule:
Day shift
Fixed shift
Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Required)
Speak with the employer
++1 750601++62
Hiring Insights
Application response rate: 65%
Hiring 5 candidates for this role
Urgently hiring
Job activity
Posted 1 day ago
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Associate position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
