Job Description
Job Title: Customer Support Associate (1–2 Years Experience)
Company: Webs Optimization Software Solution
About the Product (Callyzer):
Callyzer is a call monitoring and lead management software that helps businesses track team calls, manage leads, monitor employee performance, and improve productivity through detailed dashboards and analytics.
Position: Customer Support Associate
Location: Ahmedabad, Gujarat
Work Mode: In-office
Working Days: Monday to Saturday (10 AM – 7 PM)
Experience: 1–2 Years
Key Responsibilities:
Handle customer queries via phone, email, or chat.
Provide information about the product and services.
Troubleshoot basic issues and provide solutions.
Escalate complex issues to the technical team when required.
Maintain records of customer interactions and feedback.
Coordinate with internal teams to resolve customer issues.
Required Skills:
Good communication skills.
Strong problem-solving ability.
Basic computer and documentation skills.
Customer-focused attitude.
Why Join our team?
Working Days: 5 days a week
Company History: Incorporated since 2013
Team: An ever-growing team of 80+ highly talented professionals
Work Schedule: Flexible working hours
Health Benefits: Medical insurance
Work Culture: Positive atmosphere and culture promoting personal growth
Job Satisfaction: Job satisfaction and stability with a suitable leave policy
Company Activities: Fun company activities
Benefit of WFH Policy
Pay: Up to ₹22,000.00 per month
Benefits:
Flexible schedule
Health insurance
Leave encashment
Work from home
Work Location: In person
Company: Webs Optimization Software Solution
About the Product (Callyzer):
Callyzer is a call monitoring and lead management software that helps businesses track team calls, manage leads, monitor employee performance, and improve productivity through detailed dashboards and analytics.
Position: Customer Support Associate
Location: Ahmedabad, Gujarat
Work Mode: In-office
Working Days: Monday to Saturday (10 AM – 7 PM)
Experience: 1–2 Years
Key Responsibilities:
Handle customer queries via phone, email, or chat.
Provide information about the product and services.
Troubleshoot basic issues and provide solutions.
Escalate complex issues to the technical team when required.
Maintain records of customer interactions and feedback.
Coordinate with internal teams to resolve customer issues.
Required Skills:
Good communication skills.
Strong problem-solving ability.
Basic computer and documentation skills.
Customer-focused attitude.
Why Join our team?
Working Days: 5 days a week
Company History: Incorporated since 2013
Team: An ever-growing team of 80+ highly talented professionals
Work Schedule: Flexible working hours
Health Benefits: Medical insurance
Work Culture: Positive atmosphere and culture promoting personal growth
Job Satisfaction: Job satisfaction and stability with a suitable leave policy
Company Activities: Fun company activities
Benefit of WFH Policy
Pay: Up to ₹22,000.00 per month
Benefits:
Flexible schedule
Health insurance
Leave encashment
Work from home
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Associate position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.