Customer Support Associate

Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software.

Minimum Experience: 2 Years

Must Have Skills:

Excellent communcation

Fluent in Hindi & English

Working knowledge of Microsoft Excel

Typing Speed of minimum 30 Words Per Minute

Outspoken personality ( someone who likes to talk with people )

Good To have Skills:

Previous Experience with eCommerce Industry or processes like listings, order processing, etc.

Experience with accounting software like Tally, Busy, Quickbooks, etc.

Job Duties:

Understand OMSGuru platform and its functioning thoroughly

Support our existing clients via Chat, Phone, Email & Tickets.

Help onboard new clients onto our system