Customer Support Executive ( 6 Month exp in BPO )

About the company :

iEnergizer is a leading Business Process Outsourcing (BPO) provider of customer management solutions, dedicated to delivering performance while actively supporting and advocating our client’s brand. We help our partners acquire, support, retain, and grow their markets by providing comprehensive life-cycle customer support services. Our client-centric solutions span sales, customer care, technical support, and back-office services, catering to various industry verticals including healthcare, banking, finance, insurance, gaming, publishing, and legal. At iEnergizer, we offer scalable resources combined with an infrastructure that allows us to remain nimble and customer-focused, ensuring high-quality service and innovative solutions for our clients.

Role Description:

• Handling Inbound / Outbound Calls

• Resolve Customer Issues .

• Maintain Customer Records .

• Follow Communication .

• Achieve Call Quality Standards .

• Product Knowledge .

• Feedback Collection .

Experience Required : 0 to 1 year. ( Freshers are most welcome / Sales exp is also required atleast 6 Months )

Joining : Immediate joiner .

Location : Noida Sec 60 .

Process : SAMSUNG , LUMINOUS , KIA ( PREMIUM )

Salary : 25ctc + PF deduction + Medical Insurance .

Shifts : Rotational Shifts ( DAY Shifts for Female candidates )

Qualification : Graduate ( In any stream )

Interested candidate may share their resume at 78+584+66+ .