Customer Support Executive

We are looking for a Customer Support Executive to join our team at Aviation Resources. This role involves handling passenger, providing exceptional customer support, and addressing queries and concerns related to E-ticket, boarding pass and flight. The role offers ₹30000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduation and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Customer Support Executive job
What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹30000 - ₹40000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Aviation Resources.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 10 Customer Support Executive at Aviation Resources
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Rotational Shift.
Candidates can call HR for more info.
Other Details
Incentives
No
No. Of Working Days
6
Benefits
Cab, Meal, Insurance, PF, Medical Benefits
Skills Required
Computer Knowledge, Query Resolution
Shift
Rotational
Contract Job
No
Salary
₹ 30000 - ₹ 40000
Regional Languages
Hindi
English Proficiency
No
Contact Person
Simran Kaur
Posted 10+ days ago