Job Description
kills Required
• Minimum 2-3 years of experience in a customer service or related role in a tech company is a must.
• Should be comfortable/with prior experience with CRM/ticketing systems like ZohoDesk, ZenDesk, FreshDesk, etc.
• Comfortable with consumer tech products/apps.
• Understanding how they work.
• Excellent communication skills in writing/speaking.
• Comfortable talking with users on phone to issue solutions as the need may be.
• Work with multiple departments to solution out the user problem.
• Ability to multitask/ work under chaotic situations.
• Flexible in work timings.
• Self-disciplined and energetic to work in a high-growth startup with multiple challenges each day.
• Knowledge of MS Excel, SQL, and any other analytical tools would be a plus.
• Minimum 2-3 years of experience in a customer service or related role in a tech company is a must.
• Should be comfortable/with prior experience with CRM/ticketing systems like ZohoDesk, ZenDesk, FreshDesk, etc.
• Comfortable with consumer tech products/apps.
• Understanding how they work.
• Excellent communication skills in writing/speaking.
• Comfortable talking with users on phone to issue solutions as the need may be.
• Work with multiple departments to solution out the user problem.
• Ability to multitask/ work under chaotic situations.
• Flexible in work timings.
• Self-disciplined and energetic to work in a high-growth startup with multiple challenges each day.
• Knowledge of MS Excel, SQL, and any other analytical tools would be a plus.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the 12th Pass Jobs sector. This role in Benguluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in 12th Pass Jobs is a plus.
