Job Description
SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients..
Customer Support Executive Responsibilities: -
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Should have a good grasp of new software solutions and products knowledge.
Ability to effectively communicate (verbal and written) and present information clearly to both technical and non-technical clients.
Support Needs to Be Provided Over Phone, Email, Ticketing Solution & Chat
Key Skills
Client Management, Customer Support, Email Etiquette, Software Support
Required: -
-B.com/ B.E. / B.Tech, / MBA, PGDM, Or Any Graduate/Post Graduate
Please connect on ++1-XXXXXXXXXX
Job Types: Full-time, Regular / Permanent
Salary: From ₹15,000.00 per month
Schedule:
Day shift
COVID-1+ considerations:
Yes
Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Customer Support Executive Responsibilities: -
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Should have a good grasp of new software solutions and products knowledge.
Ability to effectively communicate (verbal and written) and present information clearly to both technical and non-technical clients.
Support Needs to Be Provided Over Phone, Email, Ticketing Solution & Chat
Key Skills
Client Management, Customer Support, Email Etiquette, Software Support
Required: -
-B.com/ B.E. / B.Tech, / MBA, PGDM, Or Any Graduate/Post Graduate
Please connect on ++1-XXXXXXXXXX
Job Types: Full-time, Regular / Permanent
Salary: From ₹15,000.00 per month
Schedule:
Day shift
COVID-1+ considerations:
Yes
Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
