Job Description
Answers incoming customer calls regarding billing issues, product problems, service questions, and general client concerns
· Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
· Update customer information in the customer service database during and after each call
· Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
· Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers
qualifications and skills
· Graduation/ Diploma
· Ability to remain professional and courteous with customers at all times.
· Must be available to work occasional nights, holidays, and weekends.
· Excellent verbal and written communication skills
Job Type: Full-time
Salary: From ₹10,000.00 per month
Schedule:
Day shift
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Speak with the employer
++1-XXXXXXXXXX
Hiring Insights
Hiring 4 candidates for this role
Job activity
Employer reviewed job 2 days ago
Posted 30+ days ago
· Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
· Update customer information in the customer service database during and after each call
· Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
· Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers
qualifications and skills
· Graduation/ Diploma
· Ability to remain professional and courteous with customers at all times.
· Must be available to work occasional nights, holidays, and weekends.
· Excellent verbal and written communication skills
Job Type: Full-time
Salary: From ₹10,000.00 per month
Schedule:
Day shift
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Speak with the employer
++1-XXXXXXXXXX
Hiring Insights
Hiring 4 candidates for this role
Job activity
Employer reviewed job 2 days ago
Posted 30+ days ago
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.