Job Description
Be able to understand nature of client issues and resolve them in timely and efficient manner.
Responsible for resolving client issues via Live Chat, Email, Phone and Remote software.
Self motivated and be team player.
Maintain policies and procedures when working with clients and provide appropriate information.
Collaborate with team members on knowledge transfer, procedures and standards.
Maintain accurate records of daily communications and issues resolve
Requirements
Strong verbal and written communication skills in English.
Good computer knowledge.
Self motivated and a team player.
Excellent attendance and punctuality.
Excellent customer service skills.
Should be open to work in night shifts
Preferable language English, Marwari
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
