We are looking for a Customer Support Executive to join our team!

Job Responsibilities:

Efficiently and effectively handle queries from customers on chat, email and phoneResolving day-to-day customer complaints by ensuring highest levels of customer support and ensuring expectations are met in a timely and professional manner.Monitor the performance of all customer-related operations and provide progress and status reports.Maintain full working knowledge of all functions within the departmentPreferable knowledge of ZenDesk system

Desired Skills and Experience:

Minimum 1-year experience working as a Customer Service Agent/ExecutiveFluent in English is a must both verbal and writtenEducation: University graduateGood knowledge and use of Microsoft OfficeExcellent writing, communication and time management skills

You can have :

Top equipment to work with. Eg: Macbook Pro, Magic Mouse and Keyboard, 27 inch HD Professional Monitor, Quality earphone etc..Best Medical Insurance covering you and your familyRelocation AssistanceA cool, tech-focused environmentFlexibility in working hoursCompetitive salary, Never an issue for the right candidate

Location:

CyberPark , Kozhikode, Kerala

Job Type: Full-time

Salary: From ₹300,000.00 per year

Benefits:

Flexible scheduleHealth insurance

Schedule:

Morning shift

Experience:

Customer service: 1 year (Preferred)

Work Location: One location