Customer Support Executive

💰 ₹21,600 - ₹34,560 (Est.) 📍 Jaipur

Job Description

Roles & Responsibilities:

1. We are looking for someone to review chat and incoming inquiries to support our customer service team on evenings and weekends.

2. The ideal candidate is someone who has 1-3 years of experince in International customer support process (both Voice & Non-voice)

3. Candidate should be excellent in English communication(Written & Verbal) and good with MS Office.

4. The candidate will need to gain comfort with our web port to look up customer information and provide updates on progress.

5. Regular communications with team through slack and track the follow-ups to customer satisfaction.

6. Comfortable working on festival holidays & in rotational shift, specifically in night shift.

Prefered Candidate:
1. Bachelor's degree is a must.
2. Minimum 1 year experience on International Voice process
3. Excellent English verbal and written communication skills.
4. Sound knowledge of MS Office.
5. A quick learner.
6. Must be comfortable with night shifts.

Job Type: Full-time

Salary: From ₹25,000.00 per month

Benefits:
• Flexible schedule
• Health insurance

Schedule:
• Night shift
• Rotational shift

Ability to commute/relocate:
• Jagatpura , Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Experience:
• International Voice Process: 1 year (Required)

Language:
• English (Required)

Shift availability:
• Night Shift (Required)

Speak with the employer
++1

💡 Quick Summary

Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Jaipur offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.

Sponsored

Job Details

Company Name: WeDigTech

Frequently Asked Questions

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The expected salary for Customer Support Executive in Jaipur is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Support Executive is an on-site position based in Jaipur. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Support Executive. Previous experience in Customer Care Executive is a plus. Freshers may also apply depending on the employer's requirements.
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