Job Description
Query Handling And Troubleshooting
• Track & effectively address queries with timeliness and accuracy.
• Answer incoming queries over phone and emails
Customer Relations
• Resolve any customer complaints in a prompt and professional manner.
• Collaborate to ensure customer satisfaction.
CRM Software
• Should be able to work, manage & maintain the CRM software.
• Coordinate with internal managers for updating data
• Maintain complete and accurate customer correspondence data.
Skills:- Customer Support, Customer Relationship Management (CRM), Customer Success, English Proficiency and pipedrive
• Track & effectively address queries with timeliness and accuracy.
• Answer incoming queries over phone and emails
Customer Relations
• Resolve any customer complaints in a prompt and professional manner.
• Collaborate to ensure customer satisfaction.
CRM Software
• Should be able to work, manage & maintain the CRM software.
• Coordinate with internal managers for updating data
• Maintain complete and accurate customer correspondence data.
Skills:- Customer Support, Customer Relationship Management (CRM), Customer Success, English Proficiency and pipedrive
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
