Job Description
• Responding to user queries for our e-learning, partnerships, and career growth platforms (https://www.plexusmd.com/md/video)
• Developing a deep understanding of our product to help customers (mainly doctors)
• Empathizing with customer needs and finding the best possible solution to quickly resolve their queries
• Developing interpersonal skills working with a diverse customer base
• Coordinating with the internal development team as and when required to ensure that bugs are resolved
• Focusing on the quality of work and documentation of the action as well Skills:- MS-Office, MS-Excel, English Proficiency and Customer Support
• Developing a deep understanding of our product to help customers (mainly doctors)
• Empathizing with customer needs and finding the best possible solution to quickly resolve their queries
• Developing interpersonal skills working with a diverse customer base
• Coordinating with the internal development team as and when required to ensure that bugs are resolved
• Focusing on the quality of work and documentation of the action as well Skills:- MS-Office, MS-Excel, English Proficiency and Customer Support
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support executive position is now open for candidates interested in the MIS Executive sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
