Job Description
JOB PURPOSE:
To assist customers access Eclat products seamlessly (RemoteXs and MyLOFT) via chat/email and call.
Experienced Support Engineers will get a chance to work on product implementation projects as well.
We are looking for creative, energetic and highly motivated Customer support engineers who are committed to
resolve issues faced by our customers and contribute to customer experience improvement programs.
The purpose of the role is to provide resolution of customer impacting issues as well as driving implementation
projects.
MINIMUM REQUIREMENTS:
1. Bachelor of Engineering
2. 1-2 year experience in customer support
Technical Skills: (must have)
Excellent customer handling skills.
Global customer support experience would be preferred.
Experience in product support will be an added advantage.
Good at Microsoft office.
Able to maintain procedural documents and reports with
technical details, for building knowledge base.
Basic knowledge of HTML.
Basic...
To assist customers access Eclat products seamlessly (RemoteXs and MyLOFT) via chat/email and call.
Experienced Support Engineers will get a chance to work on product implementation projects as well.
We are looking for creative, energetic and highly motivated Customer support engineers who are committed to
resolve issues faced by our customers and contribute to customer experience improvement programs.
The purpose of the role is to provide resolution of customer impacting issues as well as driving implementation
projects.
MINIMUM REQUIREMENTS:
1. Bachelor of Engineering
2. 1-2 year experience in customer support
Technical Skills: (must have)
Excellent customer handling skills.
Global customer support experience would be preferred.
Experience in product support will be an added advantage.
Good at Microsoft office.
Able to maintain procedural documents and reports with
technical details, for building knowledge base.
Basic knowledge of HTML.
Basic...
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive Ahmedabad position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.