Customer support executive

💰 ₹21,600 - ₹34,560 (Est.) 📍 Bengaluru

Job Description

packaging industry experience preferred

Position: Customer Service Executive

Location: Bangalore, Karnataka

Experience:4yrs to 7yrs

Qualification: Any Graduation

Salary:4.5 lakhs to 6.5 lakhs

Job Description:

· Receipt of POs, verification of Price, Quantity and Terms and Releasing of Work-Order to the Operations Teams

· Follow up with the assigned customers and timely placement of orders for the repeating products in line with the monthly revenue target.

· Follow up with the Production Planner, obtaining and sharing of the Estimated Date of Dispatch (EDD) with the customers and follow up with the Operations Team to meet those.

· First Level Price Negotiation with the Customers

· Addressing the technical queries (First Level) raised by the NPD Team on the Artworks and Keylines by discussing with the Customers.

· Managing the customers in the case of delay in supplies or short supplies through close coordination with the various operations teams.

· Getting involved with the Production Planner and Production Lead to accommodate the various urgencies for product delivery given by the the Customers

· Dispatch Planning and sending invoices to the customers.

· Payment Collection (Follow Up with the Customers for payments, adjustment details)

· GST Related Matters (Addressing queries from customers through consultation with the Taxation/Finance Teams)

· Managing the initial and in-process communication with customers related to the quality complaints.

· Addressing all general queries from the customers

· Preparation of various Report as and when requested by the Line Manager/Management.

Job Type: Full-time

Salary: ₹40,000.00 - ₹500,000.00 per month

Ability to commute/relocate:

Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Customer service (Preferred)
total work (Preferred)
Language:

Hindi (Preferred)
English (Preferred)
Speak with the employer
++1-XXXXXXXXXX
Application Deadline: 04/06/2026
Expected Start Date: 30/05/2026

💡 Quick Summary

Seeking a career-building opportunity? The Customer support executive position is now open for candidates interested in the BPO Jobs sector. This role in Bengaluru offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

Sponsored

Job Details

Company Name: Infinitalent consulting Pvt Ltd

Frequently Asked Questions

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The expected salary for Customer support executive in Bengaluru is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer support executive is an on-site position based in Bengaluru . Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer support executive. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

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