Job Description
About Us
We’re The Nesavu — a kidswear brand built by parents, for parents.
From newborn photoshoots to big fat weddings, our outfits are part of family memories across 50,000+ homes.
And behind all those happy deliveries… is a strong customer support team that keeps everything running smoothly
What You’ll Be Doing
Handling customer queries on WhatsApp, Instagram, and calls
Helping parents choose sizes, outfits, and combinations
Following up on leads and converting them into orders
Coordinating with warehouse/store for order status updates
Managing exchanges, returns, and issue resolution
Keeping conversations warm, helpful, and human (no robotic replies please )
Who We’re Looking For
Someone who enjoys talking to people (especially parents!)
Good communication skills in Tamil + English (must)
Basic understanding of online shopping / Instagram / WhatsApp
Patience + problem-solving mindset
Able to handle multiple chats without getting overwhelmed
Prior experience in customer support or retail is a bonus
What You’ll Love Here
Friendly, fast-growing team
Real learning (not just sitting and replying “ok ma’am”)
Opportunity to grow with the brand
Work that actually impacts customers directly
How to Apply
Send your resume via Indeed or WhatsApp us at +91 8098XXXXXX
(If you’ve handled customer chats before, tell us about it — we’d love to know!)
Pay: ₹14,000.00 - ₹16,000.00 per month
Work Location: In person
We’re The Nesavu — a kidswear brand built by parents, for parents.
From newborn photoshoots to big fat weddings, our outfits are part of family memories across 50,000+ homes.
And behind all those happy deliveries… is a strong customer support team that keeps everything running smoothly
What You’ll Be Doing
Handling customer queries on WhatsApp, Instagram, and calls
Helping parents choose sizes, outfits, and combinations
Following up on leads and converting them into orders
Coordinating with warehouse/store for order status updates
Managing exchanges, returns, and issue resolution
Keeping conversations warm, helpful, and human (no robotic replies please )
Who We’re Looking For
Someone who enjoys talking to people (especially parents!)
Good communication skills in Tamil + English (must)
Basic understanding of online shopping / Instagram / WhatsApp
Patience + problem-solving mindset
Able to handle multiple chats without getting overwhelmed
Prior experience in customer support or retail is a bonus
What You’ll Love Here
Friendly, fast-growing team
Real learning (not just sitting and replying “ok ma’am”)
Opportunity to grow with the brand
Work that actually impacts customers directly
How to Apply
Send your resume via Indeed or WhatsApp us at +91 8098XXXXXX
(If you’ve handled customer chats before, tell us about it — we’d love to know!)
Pay: ₹14,000.00 - ₹16,000.00 per month
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the BPO Jobs sector. This role in Coimbatore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
