Job Description
Job Title: Customer Support Executive
Location: Sanganer, Jaipur
Company: Pixellab Media
Job Summary:
Pixellab Media is hiring a Customer Support Executive to manage customer interactions for multiple in-house brands. The role includes handling queries for spiritual jewellery, gifting products, and real estate services. Candidates must be flexible, customer-centric, and able to switch between categories as business needs change.
Key Responsibilities:
Provide customer service through calls, WhatsApp, chat, and email.
Resolve customer complaints, service requests, and product/order queries.
Deliver high-quality support with a focus on customer satisfaction.
Manage order tracking, refunds, and replacements for e-commerce categories.
Assist leads with real estate inquiries, follow-ups, and basic information sharing.
Maintain CRM records, update customer details, and ensure timely follow-up.
Collaborate with internal teams for issue resolution and service improvement.
Ensure professional communication, problem-solving, and empathy in every interaction.
Skills & Qualifications:
Strong communication skills in Hindi & English.
Ability to handle multitasking, switching between different brand categories.
Experience in customer support, call center, or BPO is a plus.
Good command of CRM tools, WhatsApp Business, and email handling.
Strong problem-solving skills, patience, and customer-first mindset.
Freshers with good communication skills are also encouraged to apply.
Job Type: Full-time
Pay: ₹8,000.00 - ₹15,000.00 per month
Application Question(s):
How many years of experience you have in telecalling?
What is your current salary?
What is your Expected Salary?
Location: Sanganer, Jaipur
Company: Pixellab Media
Job Summary:
Pixellab Media is hiring a Customer Support Executive to manage customer interactions for multiple in-house brands. The role includes handling queries for spiritual jewellery, gifting products, and real estate services. Candidates must be flexible, customer-centric, and able to switch between categories as business needs change.
Key Responsibilities:
Provide customer service through calls, WhatsApp, chat, and email.
Resolve customer complaints, service requests, and product/order queries.
Deliver high-quality support with a focus on customer satisfaction.
Manage order tracking, refunds, and replacements for e-commerce categories.
Assist leads with real estate inquiries, follow-ups, and basic information sharing.
Maintain CRM records, update customer details, and ensure timely follow-up.
Collaborate with internal teams for issue resolution and service improvement.
Ensure professional communication, problem-solving, and empathy in every interaction.
Skills & Qualifications:
Strong communication skills in Hindi & English.
Ability to handle multitasking, switching between different brand categories.
Experience in customer support, call center, or BPO is a plus.
Good command of CRM tools, WhatsApp Business, and email handling.
Strong problem-solving skills, patience, and customer-first mindset.
Freshers with good communication skills are also encouraged to apply.
Job Type: Full-time
Pay: ₹8,000.00 - ₹15,000.00 per month
Application Question(s):
How many years of experience you have in telecalling?
What is your current salary?
What is your Expected Salary?
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive (CSE) position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.