Job Description
Job Location : Rajoukri, New Delhi - 110037
Package : Open
(NO WORK FROM HOME JOB)
JOB DESCRIPTION
Manage incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Job Type: Full-time
Salary: Up to ₹25,000.00 per month
Schedule:
Day shift
Monday to Friday
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive |CSE position is now open for candidates interested in the Customer Care Executive sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
