Job Description
Whatsapp cv - 9560XXXXXX
Key responsibilities:
1. Handle customer interactions through calls professionally
2. Assist customers with payment-related queries and service issues
3. Explain dues, payment options, and resolve basic billing concerns
4. Maintain polite, calm, and customer-friendly communication
5. Follow company guidelines and call-handling scripts
6. Update customer details and call outcomes accurately in the system
7. Achieve daily and monthly performance targets
8. Work closely with team leaders for guidance and improvement
9. Handle difficult conversations in a respectful and professional way
Shift & Working Details
1. Shift Window: Day Shifts
2. Any 9-hour rotational shift within the given window
3. Work Location: Malad
Salary & Benefits:
1. Salary: Up to 32,000 CTC
2. Performance-based incentives
Whatsapp cv - 9560XXXXXX
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
• Health insurance
• Paid sick time
• Provident Fund
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive - Day Shift - Fresher position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.