Job Description
Handle customer inquiries via phone, email, chat, and social media; resolve complaints; provide product/service information
0 - 2 Years
100 Vacancies
₹ 2-3 Lacs P.A
Noida, New Delhi
Must have key skills
Customer Service
Other key skills
BPO,Blended Process,Non Voice Process,Solving Queries,Problem Solving,Voice Process,Part Time,ICSE,Chat Process,Customer Relationship,Customer Support,CSE,Excellent Communication In English,Customer Care,Customer Queries,Customer Handling
Job description
What you’ll do
Hi Job seekers,
Greetings from Shining Stars ITPL!
Are you ready to kickstart an exciting career with a dynamic multinational BPO in Noida ? Shining Stars is on the lookout for enthusiastic individuals to join our team , and it could be YOU!
We ARE HIRING FOR CUSTOMER SERVICE ROLE FOR NOIDA LOCATION
ANY UNDERGRADUATE / GRADUATE /EXPERIENCD / FRESHER ALL CAN APPLY
IMMEDIATE JOINERS ONLY
PROFILE- CUSTOMER SERVICE
PROCESS- BLENDED
LOCATION- NOIDA
SALARY - UPTO 3 LPA
Roles and Responsibilities
Handle customer inquiries through various channels such as phone, email, chat, and social media.
Resolve customer complaints and concerns in a timely and professional manner.
Provide accurate information to customers regarding products/services offered by the company.
Desired Candidate Profile
0-4 years of experience in BPO industry or similar field (CSE).
Good English communication skills with excellent spoken English proficiency.
Ability to work on Domestic process (Inbound), Voice Process (Voice), Chat Process (Chat) & Email Process (Non-Voice).
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the Work from home Jobs sector. This role in Delhi Hills offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
