Job Description
LEADING TEXTILE INDUSTORY REQUIRE A Customer Support Executive for calls and social media replies.
JD-Customer Support Executives are responsible for handling queries from customers on different channels like Email, Facebook, Instagram, etc. And calling customers about orders, exchanges and cancellations.
Responsibilities include resolving customer queries, suggesting solutions and guiding about products. While being a proactive support team, we identify what they're trying to do and offer the correct workflow solution and not just answer their immediate question.
You are continually striving to improve the customer experience. To be successful in this role, you should be an excellent communicator who’s able to earn our customers’ trust. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all pre and post-sales procedures, ensuring customers continue to expand and renew their relationship with our brands.
Duties and Responsibilities:
Respond to customer queries in a timely and considerate manner, via phone, email or chat.
Provide thoughtful, personalized communication to customers who have any queries.
Gather customer feedback and share with our Product, Sales and Marketing teams.
Follow up with customers about any issues.
Qualification & Attributes:
Customer support experience with efficient English communications.
Passion for talking to customers all day, every day.
Excellent communication and problem-solving skills.
Ambition, eagerness and the will to learn and improve upon your own skills.
Multi-tasking abilities.
Displays professionalism with customers and colleagues in high-pressure situations.
Experience:
total work: 1 year (Preferred)
Customer support: 1 year (Preferred)
FOR ANY CALL ME- NISHA- ++1-XXXXXXXXXX
Job Type: Full-time
Salary: ₹15,000.00 - ₹22,000.00 per month
Schedule:
Day shift
Ability to commute/relocate:
Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Social media marketing: 1 year (Preferred)
total work: 1 year (Preferred)
License/Certification:
Digital marketing (Preferred)
JD-Customer Support Executives are responsible for handling queries from customers on different channels like Email, Facebook, Instagram, etc. And calling customers about orders, exchanges and cancellations.
Responsibilities include resolving customer queries, suggesting solutions and guiding about products. While being a proactive support team, we identify what they're trying to do and offer the correct workflow solution and not just answer their immediate question.
You are continually striving to improve the customer experience. To be successful in this role, you should be an excellent communicator who’s able to earn our customers’ trust. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all pre and post-sales procedures, ensuring customers continue to expand and renew their relationship with our brands.
Duties and Responsibilities:
Respond to customer queries in a timely and considerate manner, via phone, email or chat.
Provide thoughtful, personalized communication to customers who have any queries.
Gather customer feedback and share with our Product, Sales and Marketing teams.
Follow up with customers about any issues.
Qualification & Attributes:
Customer support experience with efficient English communications.
Passion for talking to customers all day, every day.
Excellent communication and problem-solving skills.
Ambition, eagerness and the will to learn and improve upon your own skills.
Multi-tasking abilities.
Displays professionalism with customers and colleagues in high-pressure situations.
Experience:
total work: 1 year (Preferred)
Customer support: 1 year (Preferred)
FOR ANY CALL ME- NISHA- ++1-XXXXXXXXXX
Job Type: Full-time
Salary: ₹15,000.00 - ₹22,000.00 per month
Schedule:
Day shift
Ability to commute/relocate:
Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Social media marketing: 1 year (Preferred)
total work: 1 year (Preferred)
License/Certification:
Digital marketing (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive for calls and social media replies|female position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.