Job Description
We are looking for a qualified Customer Chat email Associate (Female) - (Permanent) who must be experienced with Chat Support, Email Drafting and Solving Cust Queries over mails or calls.
The Candidate will be responsible for generating sales through various channels by resolving Customer Queries. The candidate should have excellent interpersonal and communication skills as well as a professional appearance. The Candidate should also have good command over English Language proficiency.
Responsibilities:
Resolving customer complaints & queries brought to your attention under a specific timeline through mails, calls and chat.
Overseeing the customer service process.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Meet and exceed sales targets.
Successfully create business from new and existing customer accounts.
Build rapport and establish long term relationships with customers.
Requirements:
A minimum of 2-5 years experience.
Excellent interpersonal and written and oral communication skills.
Ability to lead a team.
Should have Computer skills, MS Office, Chat Support, Email Drafting.
Language Known : English, Hindi & Urdu
Working Day : Mon to Sat
Working Hours : Flexible
• Company Name : Sahal WebAds Private Limited .
• Location: Chennai Adyar.
• Contact number : +566XXXXXX
The Candidate will be responsible for generating sales through various channels by resolving Customer Queries. The candidate should have excellent interpersonal and communication skills as well as a professional appearance. The Candidate should also have good command over English Language proficiency.
Responsibilities:
Resolving customer complaints & queries brought to your attention under a specific timeline through mails, calls and chat.
Overseeing the customer service process.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Meet and exceed sales targets.
Successfully create business from new and existing customer accounts.
Build rapport and establish long term relationships with customers.
Requirements:
A minimum of 2-5 years experience.
Excellent interpersonal and written and oral communication skills.
Ability to lead a team.
Should have Computer skills, MS Office, Chat Support, Email Drafting.
Language Known : English, Hindi & Urdu
Working Day : Mon to Sat
Working Hours : Flexible
• Company Name : Sahal WebAds Private Limited .
• Location: Chennai Adyar.
• Contact number : +566XXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive |Hindi| | Female Only position is now open for candidates interested in the Education Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Education Jobs is a plus.
