Job Description
We are seeking a dedicated customer support representative to join our growing company. As a Customer Support, you will focus on understanding the customer’s problem and troubleshooting it with an optimal and effective solution. We are looking for a perfect fit for our organization who should be an excellent communicator and can able to earn our customer trust.
Responsibilities:
Manage students’ course progress.
Interact with students to know about their problems and provide accurate Solutions.
Handle Inbound and Outbound Calling for Customer Service.
Look after E-mail and Chat Support.
Tackle students’ escalation queries and provide solutions.
Make strategies to achieve the course completion target.
Taking up Interaction calls via Zoom.
Eager to learn new things and Implement new ideas to the products.
Experience: Graduate with 0-1 year of experience (Preferred).
Language: Hindi and English Mandatory.
Salary: 15,000 - 20,000 per month
Responsibilities:
Manage students’ course progress.
Interact with students to know about their problems and provide accurate Solutions.
Handle Inbound and Outbound Calling for Customer Service.
Look after E-mail and Chat Support.
Tackle students’ escalation queries and provide solutions.
Make strategies to achieve the course completion target.
Taking up Interaction calls via Zoom.
Eager to learn new things and Implement new ideas to the products.
Experience: Graduate with 0-1 year of experience (Preferred).
Language: Hindi and English Mandatory.
Salary: 15,000 - 20,000 per month
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the MIS Executive sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
