Job Description
About Company:
WYS is a crypto mutual fund that brings you the simplest opportunity to invest a part of your savings into a crypto asset. An opportunity to earn a passive income over the regular volatility of the crypto markets.
About the Internship:
Key responsibilities:
1. Respond promptly and professionally to customer inquiries via various channels (phone, email, chat, and social media) and provide accurate information and solutions
2. Assist customers with product or service-related questions, troubleshooting, and technical issues, guiding them through step-by-step processes when needed
3. Ensure high customer satisfaction by actively listening to customers, understanding their needs, and empathizing with their concerns, while maintaining a calm and professional demeanor
4. Resolve customer complaints effectively, finding suitable resolutions and taking ownership of issues until they are fully resolved
5. Maintain accurate and detailed records of customer interactions transactions, comments, and complaints in the designated system or CRM
6. Collaborate with other teams, such as sales, product development, and technical
7. Support, to provide comprehensive and efficient customer support
Deadline:
2026-07-0+ 23:5+:5+
Other perks:
Informal dress code, Health Insurance, Life Insurance
Skills required:
English Proficiency (Spoken) and English Proficiency (Written
WYS is a crypto mutual fund that brings you the simplest opportunity to invest a part of your savings into a crypto asset. An opportunity to earn a passive income over the regular volatility of the crypto markets.
About the Internship:
Key responsibilities:
1. Respond promptly and professionally to customer inquiries via various channels (phone, email, chat, and social media) and provide accurate information and solutions
2. Assist customers with product or service-related questions, troubleshooting, and technical issues, guiding them through step-by-step processes when needed
3. Ensure high customer satisfaction by actively listening to customers, understanding their needs, and empathizing with their concerns, while maintaining a calm and professional demeanor
4. Resolve customer complaints effectively, finding suitable resolutions and taking ownership of issues until they are fully resolved
5. Maintain accurate and detailed records of customer interactions transactions, comments, and complaints in the designated system or CRM
6. Collaborate with other teams, such as sales, product development, and technical
7. Support, to provide comprehensive and efficient customer support
Deadline:
2026-07-0+ 23:5+:5+
Other perks:
Informal dress code, Health Insurance, Life Insurance
Skills required:
English Proficiency (Spoken) and English Proficiency (Written
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive in Navi at WYscale De|Fi Credit position is now open for candidates interested in the MIS Executive sector. This role in Navi Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
