Job Description
Provide technical customer support through phone calls, emails, or chats to resolve customer queries related to software products.
Troubleshoot issues with LAN configuration, network connectivity, and other technical problems using troubleshooting techniques.
Collaborate with internal teams to resolve complex issues that require escalation.
Document customer interactions using CRM software for accurate tracking and reporting purposes.
Maintain a high level of professionalism while communicating with customers.
Desired Candidate Profile
0-3 years of experience in similar industry.
Strong communication skills (verbal & written) for effective interaction with customers.
Basic knowledge of computer hardware, networking fundamentals, and operating systems.
Return t
Troubleshoot issues with LAN configuration, network connectivity, and other technical problems using troubleshooting techniques.
Collaborate with internal teams to resolve complex issues that require escalation.
Document customer interactions using CRM software for accurate tracking and reporting purposes.
Maintain a high level of professionalism while communicating with customers.
Desired Candidate Profile
0-3 years of experience in similar industry.
Strong communication skills (verbal & written) for effective interaction with customers.
Basic knowledge of computer hardware, networking fundamentals, and operating systems.
Return t
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
