Job Description
Customer Support Executive
Innojar Tech
58 applicants
Posted 30+d ago
Job detailsAbout company
Job Responsibilities: Handling incoming calls from software customers Working with customers to identify software problems and advising on the solution Build a sustainable relationship and trust with customer accounts through open and interactive communication Handle software customer complaints and provide appropriate solutions alternatives within the time limit
0 - 3 Years
1 Vacancy
Jaipur
Not disclosed
Key skills
RelationshipCustomer Support ExecutiveCustomer complaintsMS Office
Job description
What you’ll do
Job Description: Knowledge of Ms. Office, Strong Phone contact handling Skills and active listening, excellent communication.
Job Responsibilities: Handling incoming calls from software customers Working with customers to identify software problems and advising on the solution Build a sustainable relationship and trust with customer accounts through open and interactive communication Handle software customer complaints and provide appropriate solutions alternatives within the time limit; follow up to ensure resolution, keep records of customer interactions.Desired Skills: Knowledge of Ms. Office, Strong Phone contact handling Skills and active listening, excellent communication.
Educational Qualification: Any Graduate
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.